Currency and authorization
Prices and checkout amounts are presented in CAD. Orders enter preparation after payment is successfully authorized. The card networks displayed by the store include Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Maestro.
Checks, declines, and pending amounts
A payment may be declined or placed under review when billing details do not match, a bank requires verification, or a risk check needs attention. A pending authorization is not necessarily a completed charge; the issuing institution controls when a temporary hold is released.
Payment information is transmitted through Shopify and its payment providers. Do not send full card details, security codes, passwords, or one-time codes to customer service. For a decline, verify the billing information or ask the card issuer before trying again.
Refund credits
An approved refund is processed or initiated to the original payment method within 10 days. Posting by a bank or card issuer can require more time. For order-specific assistance, use Contact Us.